bajibip Terms and Conditions

1. Introduction and Acceptance

bajibip ("Platform", "we", "our") is an online betting and casino service platform serving users in Bangladesh. By accessing the bajibip website (bajibip.lat) or mobile platform, creating an account, or using any of our services, you automatically agree to abide by these terms and conditions.

These terms and conditions ("Terms") form a legally binding agreement between you and bajibip. If you disagree with any part of these Terms, please refrain from using our platform.

These Terms must be read together with our Privacy Policy and Responsible Gaming Policy, which are considered an integral part of these Terms.

2. Account Registration and Information Accuracy

To use bajibip's services, you must create a personal account. All information provided during account registration must be complete, accurate, and up to date.

The following are mandatory for registration:

• Each person may only create one account. Multiple accounts for the same person are strictly prohibited.
• The name, address, and identity information on your account must match your valid identification document.
• A single device, IP address, or payment method may only be linked to one account.
• Keeping your account password confidential is your own responsibility. Sharing login details with any third party is strictly prohibited.
• If your account information changes, bajibip must be notified immediately.

bajibip may at any time request additional documents (national ID, passport, etc.) for identity verification. Withdrawal access may be limited until the verification process is complete.

3. Age Limit and Eligibility Requirements

To open an account on bajibip, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must not be a resident of any country or region where online gambling is completely prohibited.
• You must bet in your own name and for yourself — betting on behalf of someone else is prohibited.
• You must use the platform voluntarily and with full awareness.

If bajibip determines that a user is a minor, that account will be closed immediately, deposited funds will be returned, but any winnings will be forfeited.

4. Deposit and Withdrawal Policy

The following rules apply to financial transactions on bajibip:

Deposit:

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Deposited funds will only be accepted from the account holder's own payment method.
• Funds sent from a third-party account will be returned and the account may be subject to investigation.

Withdrawal:

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time: usually within 1 hour.
• Withdrawal requests will only be accepted from verified accounts.
• Withdrawals will be made via the same method used for the deposit.
• In the case of suspicious transactions, bajibip reserves the right to delay or suspend withdrawals.

5. Bonuses and Promotional Offers

bajibip offers various bonuses and promotional offers. The following terms apply to accepting and using these offers:

Welcome Bonus:

• New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000.
• Example: deposit ৳1,000 and get a ৳1,200 bonus, for a total balance of ৳2,200; or deposit ৳18,000 and get a ৳10,000 bonus, for a total balance of ৳28,000.
• Bonus wagering requirement: 15x (on deposit plus bonus).
• Bonus balance cannot be withdrawn until the wagering requirement is met.

General Bonus Policy:

• Each bonus offer has its own specific validity period and conditions.
• bajibip reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse or fraud is proven, the bonus and related winnings will be forfeited.
• Multiple bonus claims from the same household or IP address are not permitted.
• Weekly cashback is available at the Bronze, Silver, and Gold tiers through the VIP program.

6. Betting Rules and Gaming Conditions

The following rules must be followed when betting and gaming on bajibip:

• Once a bet is confirmed, it cannot be changed or cancelled (specific cancellation features apply where available).
• bajibip reserves the right to cancel bets placed due to a technical error and will return the deposited amount.
• In sports betting, if a match or event is cancelled, the amount wagered on that bet will be refunded.
• If an unusual or suspicious betting pattern is detected, bajibip reserves the right to investigate and cancel the relevant bets.
• bajibip's decision on the outcome of any game or event will be considered final.
• Odds or probabilities displayed on the website may change at any time.

All games on bajibip — including sports betting, slots, live casino, and fishing games — are fair and operated using RNG (Random Number Generator) technology. The rules for each game can be found within the game interface.

7. Prohibited Activities

The following activities are strictly prohibited on the bajibip platform:

• Creating or managing multiple accounts.
• Bonus abuse — using bonuses solely to obtain the bonus and attempting to withdraw winnings.
• Using the platform for money laundering or any illegal financial activity.
• Using any software, bots, scripts, or automation tools.
• Attempting to hack or manipulate game outcomes through any technical means.
• Colluding with other users to place bets (Collusion).
• Managing an account on behalf of a minor.
• Using fake or false identification documents.
• Gambling with a third party's funds or acting as a professional gambler on behalf of others.

8. Account Suspension, Closure, and Recovery

bajibip reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of these Terms.
• Failure to verify identity or provision of false information.
• Suspicious or fraudulent activity.
• Participation in prohibited activities.
• Order from a court or law enforcement authority.

Users may also request the closure of their own account at any time. In this case, any withdrawable balance will be returned subject to applicable conditions being met.

To recover an account, contact [email protected]. bajibip reserves the right to consider recovery requests, though recovery is not guaranteed in all cases.

9. Responsible Gaming

bajibip places the highest importance on responsible gambling. We believe gaming is for enjoyment, not to cause problems.

• You can set deposit and betting limits on your account.
• You can temporarily exclude yourself from the platform (Self-exclusion) if needed.
• If signs of addiction appear, it is strongly advised to seek help immediately.

For detailed responsible gaming guidance and support, visit our Responsible Gaming page. If you feel that gambling is having a negative impact on your life, please seek help immediately.

10. Privacy and Data Protection

bajibip takes the security of your personal information very seriously. Our detailed policy on data collection, use, and protection is described in our Privacy Policy.

In brief, bajibip applies the following data protection measures:

• All data transmission is secured with SSL encryption technology.
• Your financial information is never shared with third parties.
• Payment information is stored securely in encrypted form.
• Your personal information is not sold or rented.

For any requests or concerns regarding your personal information, contact [email protected].

11. Limitation of Liability and Disclaimer

To the maximum extent permitted by applicable law, bajibip will not be liable for the following:

• Any loss caused by internet disconnection or technical problems.
• Issues arising from errors by third-party game providers.
• Force majeure events — natural disasters, cyberattacks, government restrictions, and the like.
• Damage caused by problems with the user's own device or network.
• bajibip's liability for any financial loss beyond the approved amount shall be limited to a maximum equal to that amount.

bajibip is committed to providing services with honesty and fairness. If any issue arises, please contact our support team and we will try to resolve it as quickly as possible.

12. Changes to Terms and Conditions & Notifications

bajibip reserves the right to change these terms and conditions at any time. In the case of significant changes:

• The revised terms and conditions will be published on the website's terms and conditions page.
• The date of the change will be noted at the top of the page.
• Registered users may be notified via email or through the platform.

If you continue to use the platform after any changes, you will be considered to have accepted the revised terms and conditions. It is recommended that you visit this page regularly.

13. Contact & Complaint Resolution

If you have any questions, comments, or complaints regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Support is available 24/7 in Bengali.

After a complaint is filed, bajibip will attempt to resolve it through a proper investigation. The complaint resolution process:

1. Submit your complaint via email or live chat.
2. bajibip will provide a confirmation that your complaint has been received.
3. The outcome will be communicated once the investigation is complete.
4. If a satisfactory resolution is not reached, you may request a further review.

Our goal is to resolve all disputes fairly and promptly. The satisfaction of bajibip's users is our highest priority.